Landmark Advisory Services was founded in 2013 in Montreal, Quebec, Canada. However, Landmark’s heritage of representing commercial tenants goes back more than 30 years. We were rolled out of a property management firm that was representing private and institutional landlords while also representing tenants through an advisory division. As each business grew, they needed to be separated and so we were created in 2013 and subsequently the landlord management firm was sold to Colliers International.
“One of our oldest clients went on and on about how responsive we were in the beginning of our first transaction with them. That hustle made a big impression on the client, and in turn, that client’s acknowledgment made a big impression on us about what customer service should look like. In the beginning, hustle was the best thing we had to offer, and now that we are seasoned pros, it still matters just as much as it did on day one.”
Over the past year and change, the commercial real estate industry has widely evolved and along with it, the process of securing space for tenants. A number of our global, 100% tenant representation members describe here the changes they’ve encountered working with tenants in their regions – from the increase of co-working spaces, to high demand and creative build-out requests, to the effects of Brexit, and more.