We are social creatures. While Mr. Dimon may be right about coming back to the office, I think the motivation will come more from human nature and the need to out-work the competition than a mandate.
Category: Market Trends
Landmark Advisory Services was founded in 2013 in Montreal, Quebec, Canada. However, Landmark’s heritage of representing commercial tenants goes back more than 30 years. We were rolled out of a property management firm that was representing private and institutional landlords while also representing tenants through an advisory division. As each business grew, they needed to be separated and so we were created in 2013 and subsequently the landlord management firm was sold to Colliers International.
Despite children in the background and a lack of preparation, this [work from home] arrangement seems to be working. However, before we become too enamored of this new work paradigm, we should appreciate that its relative success is due only to the strong foundations that were built in the office prior to the pandemic.
“One of our oldest clients went on and on about how responsive we were in the beginning of our first transaction with them. That hustle made a big impression on the client, and in turn, that client’s acknowledgment made a big impression on us about what customer service should look like. In the beginning, hustle was the best thing we had to offer, and now that we are seasoned pros, it still matters just as much as it did on day one.”
Companies move like an organism on a daily basis: grow, shrink, move, share, and so on. But how do you facilitate this in an office building that usually requires a long-term lease obligation? Think about changes within your organization, market conditions and the way in which your employees will perform their work in the future.